Dick's, also known as Dick's Last Resort, is an interesting breed of eating establishment. They pride themselves on "service with sarcasm" and proceed to don many a patron in curious looking butcher paper
headwear. The environment is typically jovial and entertaining.
D and I had attended the Dick's restaurant in
Las Vegas last summer. It was a blast. There was a large server named Taco who walked around, unabashedly showing off his bright pink thong, and encouraging
patrons to press the "o" (as in Taco)
tattooed across his belly. By pressing the "o," the guest was rewarded with a round of extremely vocal "
ooooooooooo"s from the surrounding guests, who had all been well trained throughout the course of their meals. The butcher paper hat messages included things like, "This hat covers my bald spot," and the companion hat "My bald spot is bigger!" We also witnessed a few hats about breast size and other borderline raunchy things, but kept it mostly in check, as this is a family restaurant.
Last week, lunchtime was upon us, and we ventured in to the Dick's on the
Riverwalk in San Antonio. This was a monumental error in judgement. There were four of us: Me, D, D's niece Traci, and Traci's 10-year-old daughter
Britany. Judging by the dark atmosphere and callous host, I knew this wasn't going to be quite the same, but we ventured on in anyway. I knew things we're going to be sketchy when we saw a woman wearing a butcher paper hat emblazoned with "I will be blowing chunks later tonight," and her male companion wearing a hat that read, "Hi, I'm Chunks." (
Okay, it's funny, but this is supposed to be a family restaurant...)Upon seating ourselves at a table, we waited at least 10 minutes for the server to show up. When he finally graced us with his presence, he stood menacingly before us, a
squirrelly little man with a frizzy mini-fro and really bad teeth, probably due to a wicked crack habit. Intimidated by his generally negative attitude, we began asking questions about the menu, only to be rewarded with a dramatic roll of his eyes. "What do you think comes with the f*
cking sandwich? What normally comes on a sandwich?" As person with some fairly aggressive food allergies, I thought this response was unwarranted, especially considering we HAD A TEN YEAR OLD AT THE TABLE. He seemed completely oblivious to his consistent dropping of the F-bomb around poor, innocent
Britany. (
Britany wouldn't even say the name of the restaurant because it was a bad word.)
STRIKE ONE.
We worked through that debacle, and Squirrel Man proceeded to take our drink orders. As I often do, I asked for water with no citrus. I tend to say "no citrus" as opposed to "no lemon" since limes are significantly cheaper these days, and many restaurants are using them instead of lemon to garnish water glasses. Squirrel Man had a field day with this, insulting me and and my use of "citrus" as opposed to "lemon" and claimed that NO ONE in the food service industry EVER garnished their water with lime and I must be a total social degenerate. Additionally, Traci ordered tea, and asked for sweet 'n low. He acted like we had asked him to climb to the polar ice caps to retrieve the little pink packets, when in
actuality, they were sitting 10 feet away at the bar. He never did bring them, and D eventually wandered over to the bar to get the sweetener.
STRIKE TWO.
After another significant wait, we finally did get our beverages. Both
Britany and I had ordered glasses of water. Mine came looking crystal clear. Hers came looking like he pulled the water out of the river (aka drainage ditch) flowing outside the front door. It was brown and cloudy, but
Britany sipped it anyway. She immediately spit it back out and told us that it tasted funny. I gave her my water, and she was contented that the other glass tasted much better. We waited for Squirrel Man to resurface, and when he did, he threw a fit, claiming they had both
come from the same tap, that the glasses were merely different colors (which they were not), and that we were just trying to make his life more difficult. At this point, I was getting fumed. I calmly explained that yes, we knew we were at Dick's, and yes, we expected "service with sarcasm," but there is a substantial difference
between "service with sarcasm" and just plain being an asshole. He got in face and responded with, "Well, I'm just an asshole."
STRIKE THREE!Although he reluctantly agreed to change out the water, I had had enough of his
bullsh*t. I got up from the table with the
enormous glass of clear water in my hand, walked over to where he was standing, and dumped the entire glass on his head. (he ducked, so I didn't get him very well. In retrospect, I
should've gone underhanded like they do in movies.) As I stormed out of the restaurant, I spoke with the manager, who agreed that Squirrel Man's actions were not consistent with the "Dick's" philosophy.
I went on to enjoy an adult beverage and solo meal and at a very nice Italian restaurant across the river, while D, Traci and
Britany enjoyed very thorough service for the remainder of their meal. (Ironically, the waiter at Italian restaurant brought me water garnished with a
lime as he greeted me at the table. I took a photo with my phone and sent it to D.)
At the end of our 4 day adventure, when asking
Britany what her favorite part of the trip was, we heard about the river rafting, and the wild animals poking their heads in the car, the waterslide at the Hyatt Wild Oak Ranch, and the playground at Hemisfair Park. But mostly, we heard that one of her favorite parts of the trip was when Fl
ipside dumped the water on the waiter's head.
I would tend to have to agree.